Our Approach

At Infinity Direct, we use data and analytics to inform every decision as we build relationships throughout the entire customer journey. Our in-house experts live and breathe data, and our data-driven process is our “secret sauce” that helps our clients grow. Scroll over the areas below to interact.

Acquisition

Identification
1
Audience Identification

We analyze your existing customers to understand how to find new ones and retain existing ones.

Identification
2
Lead Generation

We engage non-customers who know nothing about you and get them to become customers.

Identification
3
Lead Nurturing

We get non-customers who may know a little about you to re-engage and become customers.

Handshake

Retention

Identification
4
Onboarding

We help you bring on new customers and increase retention/decrease attrition.

Identification
5
Cultivation

We increase the value of existing customers by encouraging them to rebuy and/or buy other products/services you offer.

Identification
6
Loyalty

We reward existing customers for their business and incent them to advocate to non-customers.